Phone: 0410 662 678 or 6278 6421 Email: info@dreamcitycleaning.com.au Hours: Mon-Fri 8-5, Sat 8-12, Sun closed
Regular Basis
Cleaning Services Canberra
We don't charge by the hour, we charge by what we do
You're hiring a cleaning service to clean, not be at your house for an allotted period of time. It's unfortunately common for us to hear things like:
"Our previous cleaners would come for exactly one hour before leaving. But I couldn't tell you what they did during that hour."
The solution is simple- Transparency. At the end of your quote we'll present you with a list of everything we'll clean each visit. The list is fully customisable!
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Hotel grade housekeeping in Canberra
In addition to bed-making, our housekeeping services include:
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Folding bed linen & clothes
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Packing & unpacking the dishwasher
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Dropping off items to the dry cleaners etc.
If you'd like any of these services included in your regular service, don't hesitate to mention it during the quote!
Same cleaners every time
Our diligent and hard-working teams are permanently assigned to the homes in various regions around Canberra for certain days of the week.
For example, Team 1 (Andy & Amy) might be scheduled to be in West Belconnen every second Tuesday and Friday.
Meanwhile, Team 2 (Ivy & Jim) never get to go to Belconnen at all. But you'll find them in the Inner South every Thursday and in Tuggeranong every second Monday.
The quoting process
Step one. Book your quote. You can do this online by clicking one of the links, or by giving us a call. At this stage, we'll ask you for your contact details and your address. Don't worry, under no circumstances will we sell your personal information to third parties.
If you choose to book online you'll see our staff availability. From there you can choose the time that suits you best. If you choose to book over the phone, we'll work with you to find a mutually suitable time.
Step two. We'll show up on time. In the unlikely event that we're running late, we'll send you a text or give you a call.
Step three. Show us around. After a brief exchange of pleasantries we'll ask that you take us around your home room by room.
We'll be taking notes and making a tally of how many rooms there are, how many are carpeted, how many are wood or tile. We'll also be noting the degree to which dust, grime, and grease have accumulated in their respective areas.
Step four. At the end of the quote we'll discuss pricing for your desired frequency. We'll also discuss other cost saving methods, i.e. cleaning guest rooms and infrequently used bathrooms on a rotational basis.
Step five. We'll present you with a formal, written quote that outlines the details and scope of our service. This way you'll know exactly what it is you're paying for, and the level to which your home will be cleaned.
Step six. Accept our quote. You can do this via phone or email. Just mention your name and address.
email: info@dreamcitycleaning.com.au
phone: 6278 6421 or 0410 662 678
Step seven. Provide us with access. Some of our clients cut us a key, some of our clients give us a code to access a lock box. Others, who work from home, simply let us in.
Step eight. Relax :)
Ready to relax?